We collect data that you provide directly, such as your name, email address, and phone number when you fill out contact forms or request services. We also automatically collect technical information such as your IP address, browser type, and pages visited, through cookies and other tracking technologies.

The main purpose of data collection is to provide you with personalized services, improve your experience on the site, and communicate with you regarding your requests. Processing is based on your consent and our legitimate interest in optimizing our digital platform.

We use essential cookies for the proper functioning of the site, analytics cookies to understand how you interact with the content, and marketing cookies to offer you relevant promotions. You can manage your cookie preferences directly from your browser settings.

Third-party partners (e.g., web analytics services) may have limited access to anonymized data, strictly for the purpose of providing contracted services. We do not sell or share your data with third parties for commercial purposes without your explicit consent.

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access – you can request a copy of the data we hold about you.
• Right to rectification – you can request the correction of inaccurate or incomplete data.
• Right to erasure – you can request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
• Right to restrict processing – you can request a limitation on how we use your data.
• Right to data portability – you can receive your data in a structured format and transfer it to another controller.
• Right to withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact us at info@onyxapi.com or at our postal address P-ța 1 Decembrie 3. We will respond to your request within a maximum of 30 days.

We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, or destruction. These include connection encryption, firewalls, and strict internal access policies.

We retain your data only as long as necessary to fulfill the stated purposes or to comply with legal obligations. After this period, the data is securely deleted or anonymized.

This policy may be updated periodically to reflect legislative or operational changes. We recommend that you check this page regularly. Last updated: October 15, 2025.

For privacy-related questions or to file a complaint, you can contact us at:

• Email: info@onyxapi.com
• Phone: 0248866828
• Address: P-ța 1 Decembrie 3